At Willow Blossom Baby, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We only collect personal information that is necessary to process your order and provide you with a seamless shopping experience. This includes:
• Personal details: Name, email address, phone number, and shipping/billing address.
• Payment information: Payment details required to process your transaction (processed securely by third-party payment providers).
• Order details: Information about the products you purchase.
We do not collect any sensitive personal information.
2. How We Collect Your Information
We collect your personal information in the following ways:
• When you make a purchase through our website.
• When you contact us via email or our contact form.
3. How We Use Your Information
We use the information collected to:
• Process and fulfil your orders.
• Deliver products to your specified address.
• Communicate with you about your order, including updates and confirmations.
• Provide customer support if needed.
• Improve our website and customer experience.
We do not sell or share your personal information with third parties for marketing purposes.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to fulfil your order:
• Payment processors: To securely process your payment.
• Shipping providers: To deliver your order to your address.
• Legal requirements: If required by law to comply with legal obligations.
All third-party services we work with comply with strict data privacy regulations.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyse website performance. Cookies collect non-personal data, such as browser type and device information, and help us improve our services. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the following rights regarding your personal data:
• Access your information: You can request details of the information we hold about you.
• Update your information: You can request corrections to your personal details.
• Delete your information: You can request that we delete your personal information, except where we are required to retain it for legal or transactional purposes.
To exercise any of these rights, please contact us at [info@willowblossombaby.co.uk].
7. How We Protect Your Information
We take your privacy seriously and implement appropriate security measures to protect your personal data. These include:
• Secure payment processing through trusted third-party providers.
• Encryption and secure storage of sensitive information.
• Limiting access to personal information to authorised personnel only.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Willow Blossom Baby
Email: [info@willowblossombaby.co.uk]
This Privacy Policy is effective as of [15.01.2025].